Skip to content

Cart

Your cart is empty

Billing Terms and Conditions

Elwood Lane Payment Policy

1. Accepted Payment Methods

At Elwood Lane, we accept a range of secure and convenient payment methods:

  • Major credit & debit cards: Visa, MasterCard, American Express, Discover, UnionPay

  • PayPal

  • Apple Pay, Google Pay & Shop Pay (automatically offered when supported by your device or browser)

All payments are securely processed via Shopify Payments and PayPal. Your connection is protected by SSL encryption to ensure your data stays private and secure at all times.

All payments are processed in British Pounds (GBP).

2. Payment Processing

  • Payments must be completed at the time of purchase.
  • Orders will not be processed or shipped until full payment has been received.
  • If a payment is declined or fails, the order will not be confirmed.

3. Pricing & Currency

  • All prices listed on the Elwood Lane are in British Pounds (GBP).
  • Prices are subject to change without notice.
  • Any applicable taxes and shipping fees will be calculated at checkout.

4. Secure Payment Processing

  • The Elwood Lane uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
  • We do not store your credit card or payment details.

5. Refunds & Chargebacks

  • Refunds are processed according to our Refund & Return Policy.
  • Unauthorized chargebacks will be disputed. If you experience any issues, please contact us first at info@elwoodlane.com

6. Fraud Prevention

  • Elwood Lane reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
  • Additional identity verification may be requested for high-value transactions.

7. Contact Us

Store Name: Elwood Lane

Address: (Elwood Lane) 124 City Road, London EC1V 2NX

Email: info@elwoodlane.com

Contact Form: Get in touch here

Phone:+44 20 4577 3906

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (CET)

We aim to respond to all inquiries within 24 hours on business days.